HOW TO SHOP
Your user name is the email address which you stated when you registered at sunlab.com.mt
If you have forgot your password you can click on ‘Forgot password’ when logging in at sunlab.com.mt. When you state your email address we will send you an email with instructions on how to reset your password.
ORDER & DELIVERY
As soon as your order is approved and the payment is made you will receive an order confirmation to your email address. During larger offers and promotions, you might have to wait a few hours before you receive the order confirmation email.
When your order is sent from our warehouse you will receive an email and/or text message saying the order is on its way to you.
Unfortunately, you cannot cancel a confirmed order, please contact us for assistance.
The easiest and most economical way to return the goods is to bring the item to one of the local Sunlab stores. Remember to bring your receipt with you. All tags must be kept in place.
On full priced items you may exchange the items within 30 days and 1 week on sales items, valid from the day you receive the order.
You many return your items to any Sunlab store. Remember to bring the receipt that came with your order. You can either get a gift receipt or exchange the item.
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